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SHIPPING POLICY

Please allow 9-12 business days for processing once your order is placed. You will receive a confirmation email upon placing your order. All shipments are sent via Canada Post.

Orders over $200 in Canada and over $250 in the US qualify for free shipping. For orders below these amounts, a $10 shipping fee applies. 

We are not liable for any lost or stolen shipments once they have been transferred to the courier.

RETURN POLICY

Returns and store exchanges are not accepted.
 

ALL SALES ARE FINAL.

Therefore, it is crucial to ensure that you know your sizes before placing an order.
 

If you receive a defective or incorrect item, please contact us within 5 days of receiving your order, and we will address the issue promptly.

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Copyright © 2025, JEWELS DE JOIE

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